The small print, made readable.

Who you are buying from

• Business: Praxis Pro Enterprises Private Limited (trading as House of Praxis)
• Registered address: 704, 7th Floor, Palm Court, Mehrauli-Gurugram Road, Sector 16, Gurugram, Haryana 122007, India
• GSTIN: 06AARCP3215C1ZN
• Email: foundersoffice@houseofpraxis.london
• WhatsApp: +91 91360 92304
• Grievance officer: Anushree, Founder, reachable at the email above. We acknowledge complaints within 48 hours and resolve them within a week.

Our pieces

Our jewellery is demi-fine: plated metal in gold-tone, silver-tone or antique-tone finishes, set with crystals, glass and enamel. Stone names such as emerald-tone or ruby-tone describe the colour, not a precious gemstone. Colours can look slightly different on screen. Country of origin: India.

Prices

Prices are shown in your local currency. In India they include GST. For destinations marked “duties included” on our shipping page, the price you pay at checkout includes import duties and taxes. For other destinations, duties may be charged on delivery.

Orders

Your order is confirmed once we email you. If a piece sells out or a price was shown in error, we will tell you and refund you in full.

Delivery

Delivery times on our shipping page are estimates from dispatch. We are not responsible for delays caused by customs or the courier, but we will help you chase them.

Returns

See our returns policy. Nothing in these terms affects your statutory rights.

Offers and the Muse Club

Each offer runs on the terms shown with it and can't be combined unless we say so. See the Muse Club page for how stamps and rewards work. We may change or end an offer, but rewards you have already earned will be honoured.

Law

These terms are governed by the laws of India, and the courts of Gurugram, Haryana have jurisdiction. If you live in the EU or UK, you also keep the protections of your local consumer law.