Your details, kept close.

This notice explains what House of Praxis collects, why, and what you can ask us to do with it. It covers this website, our emails and WhatsApp messages, and orders placed with us.

What we collect

• Your name, email, phone or WhatsApp number, and delivery and billing addresses when you order or contact us.
• Your order history and Muse Club stamps.
• Photos and notes you send through Your Wish, and posts you tag us in if you join a Muse Club reward.
• Basic device and usage data (pages viewed, approximate location from your time zone) used to show prices in your currency and keep the site working.

We never see or store your full card details: payments are handled by our payment provider.

Why we use it

• To process, ship and support your order, including customs paperwork for international delivery (contract).
• To run the Muse Club and reply to your wishes (contract and legitimate interest).
• To send you news and offers, only if you have opted in. You can unsubscribe from any email in one click (consent).
• To meet tax, accounting and consumer-law duties (legal obligation).

Who we share it with

Only the services that help us run the store: our e-commerce and payment providers, couriers and customs brokers, and our email and messaging tools. They may process data outside your country, under contracts that protect it. We never sell your data.

How long we keep it

Order records are kept for 8 years for tax purposes. Marketing details are kept until you unsubscribe. Your Wish photos are deleted after 12 months unless you ask us to keep them.

Your rights

You can ask to see, correct, download or delete your data, or object to how we use it, by emailing us. If you are in the EU or UK you can also complain to your local data protection authority. In India, you can contact our grievance officer below.

Cookies and storage

We store your chosen region and your bag in your browser so they are remembered. We do not use advertising cookies today; if we add any, we will ask first.

Contact

• Business: Praxis Pro Enterprises Private Limited (trading as House of Praxis)
• Registered address: 704, 7th Floor, Palm Court, Mehrauli-Gurugram Road, Sector 16, Gurugram, Haryana 122007, India
• GSTIN: 06AARCP3215C1ZN
• Email: foundersoffice@houseofpraxis.london
• WhatsApp: +91 91360 92304
• Grievance officer: Anushree, Founder, reachable at the email above. We acknowledge complaints within 48 hours and resolve them within a week.